AVGA Help Center

Welcome to the AVCGA Help Center

Portals

  1. Accounting & Finance

    Raise a request for Accounting & Finance Team, including Xero related issues using the options provided.

  2. IT Support

    General IT Support including Gmail, User Accounts, Password/Access issues, software licenses and Apps.

  3. National Training

    You can raise a request for National Training using the options provided.

  4. SafeTrx

    Request Support, provide feedback or feature suggestions for the SafeTrx App.

Suggested forms

  • 2 Factor Authentication reset (2FA) in IT Support

    Use this form to reset your 2FA yourself.

  • User Account & Email Issues in IT Support

    Get support regarding your Coast Guard user account, email access or password related issues including 2 Factor Authentication.

  • Get IT help in IT Support

    Request general assistance from the IT Team if your issue is not related to any of the other options.

Powered by Jira Service Management
{"xsrfToken":"4e8930fa3e1f69110a6739c6802b1dd265e979e5_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ab683a29-a8dd-439d-a6ec-800fa61c3e24/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTNiNzQ4Zi0xNGFkLTQ5MTUtYWVlNy1kNzc3NDBmNzZhN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFiNjgzYTI5LWE4ZGQtNDM5ZC1hNmVjLTgwMGZhNjFjM2UyNCI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NDkzMjgsIm5iZiI6MTczODc0ODcyOH0.lay9aehh4dlZOMre96uCBtb_1RoHZHeZB41pzDTDiGI&client=ba3b748f-14ad-4915-aee7-d77740f76a7f&mode=fit","logoId":"ab683a29-a8dd-439d-a6ec-800fa61c3e24","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AVCGA Help Center","sharedPortalName":"AVGA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AVCGA Help Center","sharedPortalName":"AVGA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#170780","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4d4fb4df-f0d8-49e9-8f36-6ec7b22b7a7c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTNiNzQ4Zi0xNGFkLTQ5MTUtYWVlNy1kNzc3NDBmNzZhN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkNGZiNGRmLWYwZDgtNDllOS04ZjM2LTZlYzdiMjJiN2E3YyI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NDkzMjgsIm5iZiI6MTczODc0ODcyOH0.lL-utxM2TmoRzTw80Qi0JYM19aYQ8iPkzpbv3Q5VfUY&client=ba3b748f-14ad-4915-aee7-d77740f76a7f&height=300&mode=fit","bannerMediaApiFileId":"4d4fb4df-f0d8-49e9-8f36-6ec7b22b7a7c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=avcga","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4e8930fa3e1f69110a6739c6802b1dd265e979e5_lout","baseUrl":"https://avcga.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://avcga.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ba3b748f-14ad-4915-aee7-d77740f76a7f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9365fee487e34cd28ea0d4f322994f10","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}