Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
AVGA Help Center

Welcome to the AVCGA Help Center

Portals

  1. Accounting & Finance

    Raise a request for Accounting & Finance Team, including Xero related issues using the options provided.

  2. IT Support

    General IT Support including Gmail, User Accounts, Password/Access issues, software licenses and Apps.

  3. National Training

    You can raise a request for National Training using the options provided.

  4. SafeTrx

    Request Support, provide feedback or feature suggestions for the SafeTrx App.

Suggested forms

  • User Account & Email Issues in IT Support

    Get support regarding your Coast Guard user account, email access or password related issues including 2 Factor Authentication.

  • 2 Factor Authentication reset (2FA) in IT Support

    Use this form to reset your 2FA yourself.

  • TripWatch in IT Support

    Support and Assistance for the TripWatch platform.

  • Get IT help in IT Support

    Request general assistance from the IT Team if your issue is not related to any of the other options.

Powered by Jira Service Management
{"xsrfToken":"17393a3be948e05345424ea138e701af2fd47f8f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ab683a29-a8dd-439d-a6ec-800fa61c3e24/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTNiNzQ4Zi0xNGFkLTQ5MTUtYWVlNy1kNzc3NDBmNzZhN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFiNjgzYTI5LWE4ZGQtNDM5ZC1hNmVjLTgwMGZhNjFjM2UyNCI6WyJyZWFkIl19LCJleHAiOjE3NzA3NDgyNTQsIm5iZiI6MTc3MDc0NzY1NH0.dEp4VUWBCqGjyP4f9l5bBueiVQBqtyA0Gteznps74N0&client=ba3b748f-14ad-4915-aee7-d77740f76a7f&mode=fit","logoId":"ab683a29-a8dd-439d-a6ec-800fa61c3e24","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AVCGA Help Center","sharedPortalName":"AVGA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AVCGA Help Center","sharedPortalName":"AVGA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#170780","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4d4fb4df-f0d8-49e9-8f36-6ec7b22b7a7c/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTNiNzQ4Zi0xNGFkLTQ5MTUtYWVlNy1kNzc3NDBmNzZhN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkNGZiNGRmLWYwZDgtNDllOS04ZjM2LTZlYzdiMjJiN2E3YyI6WyJyZWFkIl19LCJleHAiOjE3NzA3NDgyNTQsIm5iZiI6MTc3MDc0NzY1NH0.TElntpc1R1WxYMc7kX6Hld543yPB4V7QWnNwsPl19xc&client=ba3b748f-14ad-4915-aee7-d77740f76a7f&height=300&mode=fit","bannerMediaApiFileId":"4d4fb4df-f0d8-49e9-8f36-6ec7b22b7a7c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=avcga","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"17393a3be948e05345424ea138e701af2fd47f8f_lout","baseUrl":"https://avcga.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://avcga.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ba3b748f-14ad-4915-aee7-d77740f76a7f","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9a6828f3a5e04668b61c26f907c1f632","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://avcga.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}